Many consumers have called this number to obtain information about their package, but the company, which does have a 902 number, could be suffering from identity theft
November 2, 2024
A Seur worker, a company that has a contact telephone number 902 / EP – SEUR
A Seur worker, a company Seur customer service that has a contact telephone number 902 / EP – SEUR
In March, the Government approved a new version of the Bill which included a series of changes aimed, in theory, at offering greater consumer protection.
The law has not yet come into force
so the departments of certain companies, such as Seur , continue to engage in dishonest practices without receiving any sanctions.
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Faildeliveries
Seur, it cannot be deni, is a list of belgium cell phone number usual suspect in these matters: in July 2023, Consumidor Global echo the complaints of the company’s customers who denounc “lies” in the delivery of their packages.
These are problems that a company of this size will have to face with determination, since the panorama can change a lot: the aforementioned draft establishes, among other things, that 95% of Seur customer service telephone calls must be answer within less than 3 minutes
A delivery man with a package from Seur / EP – DPDGROUP
A delivery man with a package from Seur / EP – DPDGROUP
Prohibit to earn extra money
Furthermore, the text prohibits answering machines as the only means of contact and, as reflect in the Official be prepared in case of a road accident State Gazette, the option of scratching off more money by miserly using a premium rate number .
“The transfer of a toll-free bw lists number to numbers that entail a cost for customers is prohibit , whether by telephone, text message or other similar means for dealing with queries, complaints, claims and incidents. The customer service department will in no case provide additional income, either direct or indirect, to the company at the expense of customers,” says point 10.4 of the draft bill.
