No, WhatsApp technical support does not call by phone: avoid falling for this scam
The National Institute of Cybersecurity explains how a woman fell into the trap and lost access to her account after providing the data
October 4, 2024
A man receives a call from scammers call by phone pretending to be from WhatsApp technical support / PEXELS
A man receives a call from scammers pretending to be from WhatsApp technical support / PEXELS
The proliferation of scams on WhatsApp is a difficult problem to tackle that should keep users on their toes, especially those with less digital skills. The app acknowlges in its help center that its priority is to create a safe space for users to communicate with each other, and says it works “hard to ruce spam or unwant messages that can be sent through WhatsApp.”
However, that is no guarantee of protection. As with SMS and phone calls , any WhatsApp user who has someone else’s number can contact them, even if it is not sav.
As a consumer , have you ever had a problem with a company? Tell us your story!
What the new scam consists of
No one is, therefore, completely safe. In addition, scammers study how users tend to behave (what experts call social list of azerbaijan cell phone number engineering) and increasingly perfect their tricks to make their frauds seem crible. The latest variant, as the National Institute of Cybersecurity (Incibe ) has now explain , consists of impersonating the technical service of the Meta company.
Thus, as report on their website, an adult woman who had lost access to her WhatsApp account contact Incibe , which meant that she had been disconnect from chats with family, friends or coworkers and certain sensitive information was compromis. In addition, they could try to impersonate her .
They pretend to be technical service
This woman told Incibe experts that she had receiv a call from a phone with a US prefix through the app. When she cz lists pick up, a woman appear, identifying herself as WhatsApp increase the click rate on your sms with these tips technical support, to warn her that they had detect that another device other than hers had access her profile.
