How to create a lovemark from your brand principles of effective customer experience and how reputation influences it key insights from the 17 CX CONFERENCE for marketers
Principles and How to create a lovemark from your brand principles objectives of effective Customer Experience (CX) The four main principles of effective SH are: Customer Experience – experience that matters; Customer-Centricity is a unified business model; Experience on Brand — the impact of experience on a brand; Experience Strength is the strength of relationships….
