Call forwarding is one of the basic functions of a virtual PBX, which allows you not to miss customer requests and always stay in touch with them. Thanks to this feature, phone calls are automatically transferred to another number or voicemail. How forwarding works and why you need this service, we tell you today in…
Call quality control is an assessment of the work of a manager on the phone. This is how companies identify errors in communication with clients, see the strengths and weaknesses of employees, determine the need for training, etc. Today we will tell you which IP telephony services allow you to automatically control the quality of…
Pipeline is widely used in IT, design, consulting. With its help, companies visualize the process of product development and work organization. In our article, we will tell you in detail about the features and advantages of a pipeline in sales, how it differs from a sales funnel, and how to use it to increase the…
To log into an online store, register in a Call Authentication restaurant’s Wi-Fi network, recover or change your password in a messenger or social networks – in any of these cases, you need authentication. What is it, how does it differ from identification, who uses it and how, read our new article. Authentication methods Single-factor…
In 2020, stay-at-home orders increase people’s time online and the nee for online entertainment increased. For example, game streaming service Twitch saw a 19.7% increase in daily traffic from January to March, while TikTok’s DAU (daily active users) increased by 15.4%. These trends have continued into 2021 and 2022. The COVID-19 pandemic has had unpredictable…
That’s up $16 billion from 2020, which was already considered a resounding success for mobile gaming as people isolated by the pandemic turned to mobile games to escape. Additionally, the average smartphone user spends $9 per month on in-app purchases in free mobile gaming apps, according to Forbes . It is quite obvious that you…
Shopping on mobile devices is more popular than ever. At the beginning of the pandemic, e-commerce apps saw a significant increase in user activity as they became a convenient replacement for closed retail stores. Now, even as offline shopping has returned to normal, people still prefer to shop online. In a recent survey, 68% of …
Businesses are constantly on the lookout for effective ways to reach their audience with precision. Enter bulk text messaging—a dynamic tool that’s rapidly transforming the landscape of modern marketing. Imagine being able to send a single message to thousands of recipients at once, ensuring your marketing campaigns are not only timely but also impactful. In…
Time and time again I experience the same thing. Finding a new name for a project is usually the hardest part. We’ve had three meetings now and for the first time I think we’re close to having it. Contents [hide] 1 The traditional way no longer works 2 The initial creative process 3 Refining the…
What is DMARC? DMARC stands for “Domain-based Message Authentication, Reporting and Conformance.” It is an email authentication and security protocol designed to help organizations protect their email domains from spoofing, phishing, and other email-based attacks. DMARC builds on two other email authentication protocols, SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail), to provide a…
Once you create this persona, you will have a clear path to find your potential customers. Deciding who your target audience will be should be the first step before you even start your outreach campaigns. You don’t want to send cold emails to everyone, because, guess what? A very high percentage of people will not…
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