During long holidays and vacation seasons, as well as in the case of frequent business trips and remote employment of employees, the issue of business communications in companies becomes especially acute. How to make cheap calls within Russia without going into the red due to high communication tariffs, we tell you today in our article….
Call forwarding is one of the basic functions of a virtual PBX, which allows you not to miss customer requests and always stay in touch with them. Thanks to this feature, phone calls are automatically transferred to another number or voicemail. How forwarding works and why you need this service, we tell you today in…
Call quality control is an assessment of the work of a manager on the phone. This is how companies identify errors in communication with clients, see the strengths and weaknesses of employees, determine the need for training, etc. Today we will tell you which IP telephony services allow you to automatically control the quality of…
Pipeline is widely used in IT, design, consulting. With its help, companies visualize the process of product development and work organization. In our article, we will tell you in detail about the features and advantages of a pipeline in sales, how it differs from a sales funnel, and how to use it to increase the…
To log into an online store, register in a Call Authentication restaurant’s Wi-Fi network, recover or change your password in a messenger or social networks – in any of these cases, you need authentication. What is it, how does it differ from identification, who uses it and how, read our new article. Authentication methods Single-factor…
The dream of any entrepreneur – to buy goods Sales Funnel and services after the first touch -. Often crashes on the rocks of real life. The client must not only get acquainted with the product. It is necessary to evaluate the price-quality ratio. Compare the offer with competitors, choose the appropriate terms of service….
Customer behavior analysis allows companies to determine the interests and habits of buyers. Knowing the characteristics of their behavior. It is easy to select the right channels for communication. Use effective advertising platforms. And make unique product offers in terms of price and composition. Basic model of customer behavior Types of consumer behavior Factors influencing…
PBX telephony (Private Branch Exchange) is one PBX telephony of the types of corporate telephony, with the help of which you can unite all office phones into a single network for fast communications. Today we will tell you about the possibilities and advantages of PBX telephony for business in our article. Types of PBX telephony…
Today, no one is surprised by the integration . Omnichannel of business applications with various corporate services. In particular CRM, ERP, CMS, etc. By combining solutions, we create a more comfortable and convenient environment for work and communications. It would seem, what else could you want? But technology does not stand still, and Omnichannel every…
According to Telfin , small businesses are the Telephony for small businesses most active users of IP telephony services and the driver of new services development in the telecom market. Ivan Pavlov, Telfin project manager, talks about the tasks that companies with up to 100 employees, as well as microenterprises, individual entrepreneurs and startups solve with…
