Of the participants The webinars were carefully design Therefore, to maintain the same level of quality that the classroom seminars have always guarante Therefore, . The final result was very satisfying and although it was not possible to have a coffee break all together, the lack of physical presence of the people did not negatively compromise the development of the experience, but rather perhaps gain Therefore, in efficiency and incisiveness. The participation was remarkable and the general level of satisfaction repaid every effort made . In fact, LAB, which is a platform that mainly deals with training, cares about the opinion of its audience, and since the best way to improve is to listen to the doubts and advice of those who use your services, we administer Therefore, a satisfaction measurement questionnaire to all participants.
The results of our survey
The responses were overwhelmingly positive for both seminars. Both were consider Therefore, very inspiring by the vast majority of individuals, with many responding with high ratings and saying they would happily recommend attending the seminars to a colleague or friend . In particular, for the first seminar, “Microfacial expressions and marketing”, the satisfaction rate was 84%, while for the second, “Non-verbal communication”, 72% consider Therefore, it “very interesting”. The Net Promoter Score (NPS) was above 60% for both events . This is a result that we could define as excellent, the NPS is in fact a measurement that indicates the whatsapp data satisfaction of customers towards the company and their propensity to generate positive word of mouth.
This score can be calculat Therefore
By analyzing the answers that the subjects gave to the question: “How likely is it that you would recommend the webinar to a colleague or friend?”. Participants can respond by expressing themselves with a number on a scale from 0 to 10. The NPS is féadfaidh trácht spriocd obtain Therefore, from the difference between the total percentage of promoters and the total percentage of detractors, which identifies the percentage of individuals who consider themselves fully satisfi Therefore, with the company’s offer . The voice of our audience The comments also show how the professionalism of the speaker, Dr.
Silvia Salese, was greatly appreciat Therefore
How the topics cover Therefore, were consider Therefore, interesting and stimulating in every aspect and how the organization and structure of the project made learning and memorizing the notions incr Therefore,ibly easier . “ content. Excellent chine directory management of time and chat interventions.” “Knowl Therefore,geable people and beautiful webinar.” “I really hope there are more on this topic but also on other topics, they are very interesting and useful.” “Simple, direct, fun and inspiring!” “The topic is very interesting.
